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Service

Performance pledge

Quality is the life of the enterprise, the pursuit of product quality, also includes the control of the production process. The equipment and components we provide are customized according to the specifications of international first-class products to ensure the performance and quality of the entire system itself.

Take the robot as an example, the maintenance interval of the robot itself can reach more than 7,000 hours. Reserve reasonable spare parts for common consumables according to their numbers to respond to possible maintenance and replacement in a timely manner. Our technical service team provides users with 7*24 hours of remote response services, such as the problem that can not be solved remotely, will be rushed to the scene within 24 hours to help solve.

Throughout the life cycle of your equipment, we will always be there for you. From the initial concept design of the equipment to the fully automated production line process, our design experts will provide you with the right system solution and full service at any given stage - all done by us. With after-sales service throughout the entire life cycle of your equipment, we guarantee maximum productivity and maximum uptime for your equipment.

After-sales service process

Customer service center

0769-82300236

Technical support

Dedicated engineer technical guidance

Customer site

Installation and commissioning, on-site training

Finish processing

Precautions Handover

Telephone return visit

Attitude, professionalism, efficiency, suggestions, complaints